Shipping & Return Policy
Upon placing your order, it will be processed, and shipped within 3 business days Monday – Friday. Please note,during the holiday season, processing and shipping may take longer so please allow extra time. Shipping charges may be higher for special order items.
(Within the Continental United States)
Up to 1 lb………..$14.00
Up to 5 lbs……………$16.50
Up to 10 lbs…………$18.00
Up to 15 lbs………$22.00
Return And Refund Policy:
My Best Friend’s Pawstry Shop LLC wants its customers to be happy with their purchases. If, for any reason, you are dissatisfied with your purchase, please contact us (717) 872-6161 M-F, 10AM-7PM (EST) or via e-mail (24 hours). We will assess each situation on a case by case basis. We will replace your purchase, issue a credit for future purchase, or refund the purchase price, excluding all shipping and handling costs. Even though we take every precaution to assure that, your order arrives in perfect condition, we will not be held responsible for late, or damages caused by the shipping carriers. However, we will file a damage claim for you with the carrier.
Allergies-It is important to remember that animals can have food allergies. Please, if you are aware that your pet has food allergies please consult your veterinarian prior to purchasing our products. We do list our ingredients for our products. Please do not hesitate to contact us with any questions or concerns that you may have at firstname.lastname@example.org We will not be held responsible for allergic reactions to our treats